Act! Tips & Tricks

We want you to get the most out of your Act! software.  Here is a quick list of some good practices to keep everything running smoothly! Clean out the history of your Act Contact Record – Every Act user has a contact record in Act. When you log into Act, your Record is the first one […]

Act! v17 Road Shows: Buffalo & Rochester

Twelve/Three’s Act! Roadshow is Coming! See what’s new in the 2015 release, Act! v17. All attendees receive discounted upgrade pricing! Our Act! Roadshow is a free hands-on demo of the new software, where you can ask questions, network with business owners who use Act!, and learn a few things on the way. Not to mention, […]

Act! version comparisons (Act! v18 through ACT! by Sage 2005)

Release Enhancements Chart

All versions include features of prior versions, in addition to those listed.

Version Features
Act! v18
  • Compatible with Windows 10, Office 2016, and Chrome and Internet Explorer 11 browsers
  • Web API platform enabled, allowing for meaningful connections to business productivity tools
  • Advanced subscription management and easy access to the newest features and updates available for Act!
  • Act! emarketing and Call List improvements including advanced administration for user roles, and new filters for Call Lists
  • Fresh, modern look for Act! Premium for Web
  • All-new Act! Premium Cloud Trial includes the ability to upload and add your own data to your own secure database – no downloads or installs needed
Act! v17
  • Enhanced emarketing, including Team access, Lead Capture, and new Smart Task options.
  • Productivity enhancements such as new Outlook® sync options, integration with popular business tools, and more Smart Task options help you save time and stay organized.
  • New streamlined configuration and access options give you faster access to support, easier onboarding, and peace of mind – making deployment a snap!
  • Discover the new, modern look of Act!, and easily access resources, tools, and a variety of apps that help you get more out of your solution.
Act! v16
  • Streamlined Company Management & Global Actions Increase Sales Effectiveness
  • New Calculated Fields Drive Prioritization and Maximize Customer IQ
  • New History View Provides an Insightful Look Back
  • Act! Premium Mobile9 Enhancements Drive Productivity in the Field
  • Usability and System Improvements for Speed and Peace of Mind
Sage ACT! 2013
  • Sage ACT! Premium Mobile10 – now includes Opportunities
  • Social Updates11, view and interact with customers’ LinkedIn® and Facebook® profiles from within their contact record
  • Smart Tasks now run offline12 and include data/field triggers13 for automatic updates
  • Optimized download and install experience, identifies and installs missing technology components
  • Usability improvements based on customer feedback
  • New wizards to help create a remote database, moving and sharing a database
  • Mobile clients work with Android™ Device Browsers 2.2, 2.3, 3.0, and 4.0, and Safari® for iPad® and iPhone® iOS4, iOS5, and iOS6
  • Works with Windows® 8, Windows Server® 2012, Windows® SBS 2011m Internet Explorer® 10, and iOS 6
Sage ACT! 2012
    (April 2012)

  • Sage ACT! Premium Mobile14, real-time access to Sage ACT! Premium contact and calendar details from iPhone®, iPad® or Android™ device
  • Automatically post e-marketing messages to LinkedIn®, Facebook®, and Twitter® with Social Sharing15
    (September 2011)
  • Sage ACT! Scratchpad, a convenient, virtual notepad
  • Expanded Universal Search
  • Seamless interaction with Gmail™
  • Google Contacts™ and Google Calendar™ sync
  • Mobile access to Sage ACT! contacts and calendar with Sage ACT! Connect16
  • Connections Page provides central access to web-based services, including Sage Connected Services
  • Works with Internet Explorer® 9 and Firefox® 4
Sage ACT! 2011
  • Smart Tasks, which is like workflow, only easier
  • Leads with Sage Business Info Services for ACT!17 powered by Hoover’s™
  • Outlook®® contact and calendar sync
  • Direct import from Excel®, no .csv required
  • Works with Office 2010 and Windows® 7
ACT! by Sage 2010
  • View LinkedIn®, Facebook®, and more from within Sage ACT!
  • Email marketing with Sage E-marketing for ACT!18
  • Reports view
  • Simplified navigation
  • Welcome page with feature tours, help, and news from Sage
  • Customizable opportunities
ACT! by Sage 2009
  • Related contacts
  • Seamless interaction with Microsoft® Outlook®® email
ACT! by Sage 2008
  • Graphical dashboards
  • Duplicate checking by first and last name
  • Duplicate checking for groups and companies
  • Advanced Queries for groups and companies
ACT! by Sage 2007
  • Last email field
  • Specify linked contact and company fields
  • Field-level security19
  • En masse security for notes, history, and opportunities
ACT! by Sage 2006
  • Customizable opportunity field names and types20
  • Citrix® and Terminal Services
  • Automatic database backup and sync21
ACT! by Sage 2005
  • Multi-select values
  • Customizable drop-downs
  • Rich text formatting
  • Attach documents to activities, notes, and history
  • Groups with dynamic group membership
  • Company records
  • Multiple calendar views
  • Opportunity list view
  • Instant quotes using supported versions of Microsoft® Excel® and Word
  • Sample sales processes
  • Graphical sales pipeline
  • Preformatted reports
  • Export to Excel®
  • Query-based sync

9 Act! Premium mobile requires setup and configuration of Act! Premium (access via Web). Data access available via active Internet connection from supported device browsers. Review Act! system requirements at act.com/systreq. You are responsible for all data-related charges.
10 Sage ACT! Premium Mobile requires setup and configuration of Act! Premium (access via Web). Data access available via active Internet connection from supported device browsers. Review Sage ACT! system requirements at act.com/SystReq. You are responsible for all data-related charges.
11 This feature is not available in Sage ACT! Premium (access via web).
12 Sage E-Marketing for ACT! steps will not run offline.
13 Data/field triggers are only available in Contact and Opportunity entities.
14 Sage ACT! Premium Mobile requires setup and configuration of Sage ACT! Premium (access via web). Data access available via active Internet connection from supported device browsers. Review Sage ACT! system requirements at act.com/SystReq. You are responsible for all data-related charges to your device.
15 Requires a subscription to Sage E-Marketing for ACT!.
16 Requires additional subscription.
17 Requires additional subscription.
18 Requires additional subscription.
19 This feature only available in Sage ACT! Premium
20 This feature only available in Sage ACT! Premium
21 This feature only available in Sage ACT! Premium

Sage ACT! 2014 RoadShow is Back!

The ACT! v16 Roadshow presented by Twelve/Three is back! Out with the old, in with the new! ACT v16 is en route for its Fall debut. Come get a first look at the Beta with this year’s ACT Roadshow! The naming of ACT v16 is equivalent to ‘ACT 2014’, but a new naming cycle was implemented. Following the success of […]

What's New in ACT! v16 Brief

Twelve/Three has received additional official materials on what is new in the upcoming version. This confirms many of the rumors from our “unofficial features” page! Big mention: Official support with Office 2013! Act! v16 will be fully compatible with Windows 8 and Microsoft Office 2013. View the document full screen here. What’s_New_in_Act!_v16_Brief Streamlined Company Management […]