What's New in ACT! v16 Brief

Posted on by stephen

Twelve/Three has received additional official materials on what is new in the upcoming version. This confirms many of the rumors from our “unofficial features” page! Big mention: Official support with Office 2013! Act! v16 will be fully compatible with Windows 8 and Microsoft Office 2013. View the document full screen here. What’s_New_in_Act!_v16_Brief Streamlined Company Management […]

Virtual User Group for Tuesday, July 30th – Using Excel with ACT!

Posted on by stephen

Using Excel with ACT!
Tuesday, July 30th at 9:30AM

Using Microsoft Excel with ACT!.

Are you an Excel guru? Even if just a rookie, many users benefit from understanding the ACT – Excel compatability. There are some tasks Excel can perform with your data even better than ACT!. Learn how to export and import all kinds of fields and data back and forth between these applications to make yourself a power user.

Sage ACT! "Reboot Pending" Installer Error

Posted on by stephen

We saw this issue when installing Sage ACT! 2011 for a client on a Windows 7 machine earlier this week. The installer kept prompting that a reboot was pending and necessary to proceed.

After a reboot, the installer gave the same message. We went through many different hoops and troubleshooting, including deleting the registry values as outlined in this article: Sage Software Online Support Article

Nothing seemed to work, and no answer was available online. After many headaches, the solution turned out relatively simple; We needed to log in as the domain admin for his network and reboot.

So, a relatively rare issue, but if this happens to you, maybe you can go ahead and give it a shot! At least now an additional possible step is available on the net for this error.

Virtual User Group for Tuesday, July 23rd – Using the Web Info Tab

Posted on by stephen

Using the Web Info Tab
Tuesday, July 23rd at 9:30AM

The Web Info tab is an internal browser that lets you display Web pages specific to a contact or company.

The Web Info tab appears on the Contact and Company Detail views. ACT! comes with links to Web sites such as Google Maps, LinkedIn®, Yahoo!® Finance, and so on, but you also have the ability to add more. Attend this session for some free tips and tricks from Geoff on an often-overlooked feature!

Virtual User Group for Tuesday, July 9th – T3 Auto-Address: Address Verification

Posted on by stephen

T3 Auto-Address: Address Verification
Tuesday, July 9th at 9:30AM

Automatically complete and correct missing contact fields in ACT with our custom address validation add-on!

T3 Auto-Address is our tool for detailed address verification within ACT!. Customer address information is verified against the US Postal Service’s National and Delivery Point Validation databases, through a back-end service called AccuMail. Using little more than a company name and city, you can complete the contact record with official US address, zip+4, even congressional districts and QR codes. All is customizable.

ACT! & Windows 8 Phone Dialogue

Posted on by stephen

One rather minor issue we see from time to time is the Windows 8 prompt to fill out additional phone & modem info every time you launch ACT!.  This appears to have no effect on ACT! performance, but it can be a nuisance to fill/close out each time. The consensus on this error is that […]

Virtual User Group for Tuesday, July 2nd – Finding & Deleting Duplicate Records

Posted on by stephen

Finding & Deleting Duplicate Records
Tuesday, July 2nd at 9:30AM

Remove and expunge duplicate records from your database.

Learn some very easy methods to locate duplicate records and clean up your database. Allowing incomplete, fragmented, and duplicated records to hang around taking space is akin to not cleaning your fishtank, and the problems will follow soon after! Geoff will be coaching this webinar.